If you explore all of the below options and are unable to reach a solution - please fill out the form at the bottom of this page so I can look into how I can help.
If you are having an issue with your telco provider (not NBN), you can complain through the Ombudsman at https://www.tio.com.au/complaints
The National Broadband Network (NBN) is giving Australians access to fast internet services. Whether you're planning for NBN to become available in your area or you're ready to make the switch, there are steps you can take now to make sure you get the best experience for your home or business.
Visit the National Broadband Network's website here for more information.
Some helpful information links are below:
Get ready to connect to the NBN
Connecting to the NBN
Getting assistance with your NBN service
Steps to boost your Wi-Fi
Choosing the right speed
Understanding your technology
Connecting your business
The nbn rollout map
How to make more of your internet experience
List of providers
Check your home or business address